Lady Margaret Hall is a constituent College of the University of Oxford and is located in spacious gardens beside the University Park. The College was founded in 1878 with a dual passion for learning and for equality, making it possible for the first time for women to study at Oxford. Today, the College continues to draw inspiration from this great pioneering vision. It is now a co-educational academic community of 400 undergraduate and more than 200 postgraduate students, utterly committed to research and scholarship and to effective, highly personalised teaching and learning for students from all backgrounds. The College prepares its students to live and work in a fast-moving, complex, and global society that is hungry for knowledge, communication, and integrity.
LMH combines a consistently high academic standard with a long tradition of being a welcoming, stimulating and inclusive environment.
Main Purpose of Job
The Junior Welfare Deans support the Dean in the disciplinary role and the Head of Welfare in the welfare role. This is a responsible position, in which the Junior Welfare Deans are frequently in the ‘front line’ of decanal work and welfare support in the college, particularly in the evenings and at weekends - between week 0 and week 9, week days between 5.30pm and 8.30am and during the weekend, as well as during the Easter vacation.
They are expected to provide a timely and appropriate response to students with health or welfare issues, and to assist in maintaining agreed college regulations. They carry authority delegated by the Dean and Head of Welfare and should always act professionally , and in a manner which commands respect from undergraduate and graduate students. In particular, when on duty they need to be and remain able to carry out their duties promptly, properly and conscientiously at all times.
Responsible to: The Dean and the Head of Welfare
Liaison with: The Welfare Advisor, Assistant Dean, Lodge staff
- To deal with minor emergencies such as illness, urgent student welfare issues, and calls concerning College safety, in the evenings (5.30pm-8.30am and at weekends from 5.30pm Friday till 8.30am Monday). Exceptionally to assist with emergencies in the working day when asked to do so by a senior colleague.
- The Junior Welfare Dean on duty will support students that need to go to hospital in an ambulance. They will either go themselves and stay with the student until they are discharged into the care of a doctor, or they will ensure that another responsible member of College will accompany the student to hospital and stay with them until they have seen a doctor.
- To play an important role in supporting student welfare outside the tutorial relationship by providing ‘crisis support’ for students on a wide range of welfare issues, outside of office hours.
- To provide a handover to the Welfare Advisor and Assistant Dean, regarding welfare support for students, and to meet weekly. (currently on a Friday morning).
- To be involved in the planning and delivery of termly Wellbeing weeks including attendance at Welfare Teas and other events as agreed with the Head of Welfare.
- To meet with the Head of Welfare twice a term and to attend any meetings set up in connection with welfare matters.
- To help organise dissemination of information regarding welfare, discipline and community life to members of the College, in conjunction with the Dean, Head of Welfare and Welfare Advisor including taking part in a formal ‘Living Well at LMH’ briefing for new students in Freshers’ week.
- To share information related to student welfare as appropriate with some/all of: the Dean (for matters of discipline), the Welfare Advisor and the Head of Welfare (for matters of welfare), the appropriate College Officer, the College’s Peer Supporters, at the earliest convenience to ensure appropriate information-sharing and co-ordinated follow-up.
- To attend Welfare Committee
- To work with the Lodge staff to deal with any problems of disruptive behaviour within college outside normal working hours.
- To work with the JCR, Lodge and Dean to ensure that parties and other events end at the appointed time and in good order.
- To meet with the Dean, and Assistant Dean, and to attend any meetings set up in connection with disciplinary matters.
- To support students in relation to decanal matters from time to time as directed by the Dean.
The College requires post holders to attend training sessions for Junior Deans as organised by the Counselling Service at the start of September (approximately 30 hours over 2 weeks), as well as to undertake a First Aid course at the College’s expense. In addition, the post holder will be expected to attend further training sessions as directed by the Dean and/or Head of Welfare, such as Fire Marshal training or ‘Listening Skills’, ‘Sexual Violence Awareness’ and ‘Harassment’ courses.
- To work effectively and collaboratively as a member of a team.
- To take responsibility for personal development and be willing to undertake training to improve personal performance and knowledge.
- To understand responsibilities under College’s policies and procedures and ensure that the post holder complies with them.
- To maintain an appropriate boundary between the personal and the professional.
- The joint post holders are expected to plan with the Assistant Dean to ensure that the responsibilities of the post are covered. In normal circumstances there will be on JWD on duty and one providing back up cover in case the on-duty JWD is fully occupied with an incident. In exceptional circumstances an off-duty Junior Welfare Dean may be asked to assist with an ongoing incident.
- The Junior Welfare Dean on duty or on support duty will be contactable and may only leave the College provided that s/he is able to return quickly (within 10 minutes – 20 minutes if on support duty) if required.
- To provide emergency cover if the night porter suffers an accident/illness until the on call porter arrives.
- To support the other Junior Welfare Deans with difficult cases, giving advice and offering support.
- The job descriptions may from time to time be amended by the College and in addition to the duties set out above you may, from time to time, be required to undertake additional or other duties within your professional capabilities as are necessary to meet the needs of the College.
Note that the Lodge Porters are the first port of call for issues such as maintenance problems, complaints about noise, vandals, trespassing, fire alarms, and violations of College Regulations. The role of the Junior Deans is to act as back-up in difficult cases.
- Enrolled on a full-time graduate research or graduate medical course at the University of Oxford (at any college) for the entirety of the appointment.
- An appreciation of the welfare and disciplinary issues relevant within a student community.
- Excellent communication skills; able to form positive relationships and obtain the confidence of all sections of the College, in particular the Junior Members. Liaison with the JCR and MCR welfare representatives will be an important and valuable part of the role, as well as with Peer Supporters.
- Experience of working with confidentiality, discretion, tact and diplomacy.
- Evidence of committed, enthusiastic and resilient nature.
- Evidence of mature and good judgement.
- Able to respond and act appropriately on own initiative and with a high degree of flexibility in response to a wide range of unpredictable situations, if necessary, unguided.
- Valid First Aid at Work Certificate or willingness to train to become a qualified first aider.
- Willing and able to take a flexible approach to duties, working unsociable hours including evenings and weekends.
- Available (with forward planning) for some meetings and other commitments on weekdays.
- Experience of relevant voluntary or welfare work.
- Experience of working with the public and/or in a customer service environment.
- Experience of dealing with emergencies e.g. accidents, thefts, fire evacuations etc.
Terms and Conditions
The salary will be £3,625 per annum (at current rates) pro rata. The anticipated start date will be 17th April 2022 (0th Week Trinity Term) and the contract will run for one year, with a probationary period of three months. The jobholder will be required to work in a rota with the other Junior Welfare Deans to ensure consistent coverage of Welfare Support during term time and across the Easter vacation. Benefits of working for the College include free accommodation in College, the option to join a University pension scheme and free meals whilst on duty and when the kitchens are open. When the kitchens are closed a meal allowance will be paid.
Applicants must be eligible to work in the UK.
To apply for this position, please submit a CV and covering letter to firstname.lastname@example.org, to arrive by no later than noon on 4th April 2022. Interviews will take place on 13th April 2022.
A principal aim of this College’s Equal Opportunities Policy is to ensure that in the recruitment, selection, training, appraisal, development and promotion of employees, the only consideration must be that the individual best meets, or is likely to meet, the requirements of the programme or course or post. Please can you complete an (optional) Equal Opportunities form and send it to email@example.com.
Lady Margaret Hall is committed to provide a learning, working and social environment in which the rights and dignity of all its members are respected, and which is free from prejudice, intimidation and all forms of harassment, including bullying. We seek to ensure that no-one suffers, either directly or indirectly, as a result of discrimination.
Lady Margaret Hall has a range of family friendly policies.
The closing date for receipt of applications is noon on 4th April 2022.
Issued by the HR Office