Lady Margaret Hall is a constituent College of the University of Oxford and is located in spacious gardens beside the University Parks. Alan Rusbridger, former editor of the Guardian, is its Principal. The College was founded in 1878 with a dual passion for learning and for equality, making it possible for the first time for women to study at Oxford. Today, the College continues to draw inspiration from this great pioneering vision. It is now a co-educational academic community of 400 undergraduate and 180 postgraduate students, utterly committed to research and scholarship and to effective, highly personalised teaching and learning for students from all backgrounds. The College prepares its students to live and work in a fast-moving, complex, and global society that is hungry for knowledge, communication, and integrity.
LMH combines a consistently high academic standard with a long tradition of being a welcoming, stimulating and inclusive environment. For more information visit the College website: www.lmh.ox.ac.uk
Main Purpose of Job
The Junior Welfare Deans support the Dean in the disciplinary role and the Welfare Fellow in the welfare role. This is a responsible position, in which the Junior Welfare Deans are frequently in the ‘front line’ of decanal work in the college, particularly in the evenings and at weekends - between week 0 and week 9, week days between 5pm and 9am and during the weekend, as well as during the Easter vacation.
They are expected to provide a timely and appropriate response to students with health or welfare issues, and to assist in maintaining agreed college regulations. They carry authority delegated by the Dean and Welfare Fellow and need to conduct themselves accordingly, and in a manner which commands respect from undergraduate and graduate students. In particular, when on duty they need to be and remain able to carry out their duties promptly, properly and conscientiously at all times.
Responsible to: The Dean and the Welfare Fellow
Liaison with: The Welfare Advisor, Lodge staff
To deal with minor emergencies such as illness, urgent student welfare issues, and calls concerning College safety, outside normal working hours, and to help with crises.
- To play an important role in supporting student welfare outside the tutorial relationship by providing ‘crisis support’ for students on a wide range of welfare issues, outside of office hours. The College will require (and pay for) the appointees – unless already recently undertaken – to go on relevant welfare training of 30 hours, and other relevant training.
- To provide a handover to the Welfare Advisor and Assistant Dean, regarding welfare support for students, and to meet weekly.
- To meet with the Welfare Fellow and to attend any meetings set up in connection with welfare matters.
- To meet with the Dean and to attend any meetings set up in connection with disciplinary matters.
- To attend Welfare and Domestic committees.
- To work with the Lodge staff to deal with any problems of disruptive behaviour within college outside normal working hours; to ensure that parties and other events end at the appointed time and in good order.
- The Junior Welfare Dean on duty will support students that need to go to hospital in an ambulance for a serious condition. They will either go themselves and stay with the student until they are discharged into the care of a doctor, or they will ensure that another responsible member of College will accompany the student to hospital and stay with them until they have seen a doctor.
- To respond to any examination emergencies that may arise outside office hours, 'incarcerate' candidates where necessary, liaise with the relevant officers in college and university, and undergo the training required by the Proctors to be eligible to act as Invigilator in such cases.
- To share information related to student welfare as appropriate with some/all of: the Dean (for matters of discipline), the Welfare Advisor and the Welfare Fellow (for matters of welfare), the appropriate College Officer, the College’s Peer Supporters, the College’s Welfare Circle, at the earliest convenience to ensure appropriate information-sharing and co-ordinated follow-up.
- To help organise dissemination of information regarding welfare, discipline and community life to members of the College, in conjunction with the Welfare Advisor and the Welfare Fellow including taking part in a formal ‘Dean’s Office’ briefing for new students in Freshers’ week.
- To act as one of the College’s qualified First Aid team. The College will require (and pay for) the appointees – unless already recently qualified in first-aid – to go on a first aid course prior to appointment.
- To help on the recruitment and selection of new Peer Supporters for the MCR.
- The joint post holders are expected to make arrangements between themselves to ensure that the responsibilities of the post are shared equally, and be prepared to help with crises at any time, whether formally on duty or off duty.
- The Junior Welfare Dean on duty will be contactable and thus be able to leave the College provided that s/he is able to return quickly if required.
- To provide emergency cover if the night porter suffers an accident/illness until the on call porter arrives.
- To support the other Junior Welfare Deans with difficult cases, giving advice and offering support.
- Other duties as may from time to time be assigned.
Note that the Lodge Porters are the first port of call for issues such as maintenance problems, complaints about noise, vandals, vagrants, fire alarms, and violations of College Regulations. The role of the Junior Deans is to act as back-up in difficult cases.
- Enrolled on a full-time graduate research or graduate medical course at the University of Oxford (at any college) for the entirety of the appointment.
- An appreciation of the welfare and disciplinary issues relevant within a student community.
- Excellent communication skills; able to form positive relationships and obtain the confidence of all sections of the College, in particular the Junior Members. Liaison with the JCR and MCR welfare representatives will be an important and valuable part of the role, as well as with Peer Supporters.
- Experience of working with confidentiality, discretion, tact and diplomacy.
- Evidence of committed, enthusiastic and resilient nature.
- Evidence of mature and good judgement.
- Able to respond and act appropriately on own initiative and with a high degree of flexibility in response to a wide range of unpredictable situations, if necessary, unguided.
- Valid First Aid at Work Certificate or willingness to train to become a qualified first aider.
- Willing and able to take a flexible approach to duties, working unsociable hours including evenings and weekends.
- Available (with forward planning) for some meetings and other commitments on weekdays.
- Experience of relevant voluntary or welfare work.
- Experience of working with the public and/or in a customer service environment.
- Experience of dealing with emergencies e.g. accidents, thefts, fire evacuations etc.
Terms and Conditions
The salary will be £3,539 per annum (at current rates) pro rata. The anticipated start date will be 1st January 2021 and the contract will run for 9 months. The jobholder will be required to work one week/one week off during term time and the Easter vacation. Benefits of working for the College include free accommodation in College, the option to join a University pension scheme and free meals whilst on duty and when the kitchens are open. When the kitchens are closed a meal allowance will be paid.
Applicants must be eligible to work in the UK.
To apply for this position, please submit a CV and covering letter to firstname.lastname@example.org, to arrive by no later than noon on 3rd November 2020. Interviews will take place during week commencing 9th November 2020.
A principal aim of this College’s Equal Opportunities Policy is to ensure that in the recruitment, selection, training, appraisal, development and promotion of employees, the only consideration must be that the individual best meets, or is likely to meet, the requirements of the programme or course or post.
Lady Margaret Hall is committed to provide a learning, working and social environment in which the rights and dignity of all its members are respected, and which is free from prejudice, intimidation and all forms of harassment, including bullying. We seek to ensure that no-one suffers, either directly or indirectly, as a result of discrimination.
Lady Margaret Hall has a range of family friendly policies.
The closing date for receipt of applications is noon on 3rd November 2020.
Issued by the HR Office