c£23k

Lady Margaret Hall, a college of the University of Oxford, was founded in 1879 with a dual passion for learning and for equality, making it possible for the first time for women to study at Oxford. Today, the College continues to draw inspiration from this great foundation vision. It is now a co-educational academic community of 400 undergraduate and 180 postgraduate students, committed to research and scholarship and to effective, highly personalised teaching and learning for students from all backgrounds.

Alumni Relations & Development at LMH

LMH has had a dedicated Development Office since 1995, working to strengthen and develop the relationship with its 8,500 alumni. There is a full and varied programme of events and publications through which former students are kept up to date with life at LMH today. Fundraising from alumni is the central function of the office and, since its establishment almost 25 years ago, some £30 million has been raised for projects including student support, the fellowship, capital projects and, most recently, a transformational Foundation Year. We do this in support of the College’s mission and because it benefits alumni, students and the College community and provides resources for the effective day-to-day running and long term future of the College.

We are currently preparing for the launch of a new fundraising campaign. The Development Assistant will play a vital role by supporting the delivery of the campaign.

The Development Team

There are seven members of the Development Team (see fig 1 below), led by the Development Director.

This role provides an excellent opportunity for someone looking to establish a career in alumni relations, development and fundraising, event management, or administration.

Main Purpose of Job:

The Development Assistant has two core areas of responsibility. Supporting the Development Manager with database tasks and supporting the Alumni Engagement Officer with event management.

This position reports directly to the Development Manager, but also works closely with the Alumni Engagement Officer.

Relationships:

1. Reporting to : Development Manager

2. Working with: Development Team members, Fellows, students, Alumni and support staff in all functional areas of the College

 

Responsibilities:

Provide administrative support to the Development Team including:

Development Office Administration

  • Be the first point of contact for routine Development and Alumni queries (telephone, email and post) and visitors dealing with as many queries as possible personally
  • Assist with the implementation of and provide proactive support for annual giving activities (including telethons), legacy programmes, alumni engagement events and relevant donor stewardship
  • Monitor, distribute and act upon any emails coming into the Development Office, Events and Online Ordering email inboxes
  • Organise, attend and minute (as required) the Development Committee (3 per year) and Advisory Council meetings (3 per year). Advisory Council meetings are held out of office hours, for which time off in lieu is given
  • Keep the alumni pages of the website up-to-date
  • Collect and deliver mail each day
  • Receive, date stamp and distribute incoming mail
  • Order and oversee stock levels of office supplies

Database administration

  • Process fundraising and event income on DARS (the University’s bespoke database for alumni records), including set up of Direct Debits, ensuring all income is correctly coded and that interactions between the donor and the College are accurately recorded
  • With the Development Officer prepare appropriate and customised thank-you letters for each donation for signature
  • Prepare, for the Development Manager, the monthly reconciliation report of incoming donations in DARS to the College’s Finance System
  • Liaise with the College’s Accounts Team as necessary
  • Support the Development Manager with the preparation of additional financial reports as required
  • Support the Development Manager with the preparation of the annual Donor Roll and College Gazette for publication
  • Run quarterly Gift Aid and monthly direct debit Claims
  • Proactively identify opportunities for improving data held on DARS, including the maintenance of Groups and opportunities to improve or streamline processes and reports

Events, Degree Ceremonies and Communications

  • Assist with the administration of the College’s events programme (more than 40 events per year). This includes: generating and dispatching invitations; receiving bookings and payments (online, email and post); sending confirmation emails; updating DARS; answering alumni and colleague questions about the event; creating event packs, and ensuring fundraising material is available at each event.
  • With the Alumni Engagement Officer, be responsible for all degree ceremonies scheduled during the year, and act as Development Office duty manager for the College part of the events (including attending the degree ceremonies), liaising with Dean of Degrees and the Degree Conferrals Office in the University. This will require occasional weekend work.
  • Attend events both in Oxford and other venues
  • Assist with the production and fulfilment of LMH News and other College publications
  • Monitor information for the Brown Book (LMH’s college record) and forward to the editors

Other Duties

As determined by the Development Manager, Alumni Engagement Officer and other Team members.

 

Person Specification

What we are looking for in your application and at interview

Essentially, the post holder will be a really good administrator. You will be great with people and inspire confidence in those you interact with. Ideally, the post holder will be interested in a career in fundraising, and/ or event management. You will be given training in all aspects of the role.

Essential skills

  • Experience of operating a Database (DARS an advantage). You will be trained to be a ‘super user’ (expert in DARS)
  • Experience of customer facing or events roles
  • Experience of writing compelling communications
  • Experience of using Microsoft Word, Excel, Outlook and PowerPoint to a proficient level and you want to improve your skills in these packages to become an expert

Desirable skills

  • Your written English is very good and you are able to write and amend thank you letters and other documents
  • You are happy working with figures in spreadsheets and can use simple functions and formulas to manipulate data for reporting
  • Experience of running direct debit and Gift Aid claims
  • You are proactive and adapt well to changing circumstances, taking the initiative where necessary but also knowing when to check things with other members of the team
  • You are able to work well on your own but also really enjoy being part of a team
  • You are able to multi-task and keep to deadlines
  • Experience of updating websites or are willing to learn how

 

How to Apply

To apply for the role, please send a CV and covering letter to recruitment@lmh.ox.ac.uk

Closing date for applications: noon on 5th July 2021

 

Development Office June 2021